The need for an environmentally friendly mode of transportation has made e-scooters the latest form of transportation in the city. They have gained popularity because they are convenient, cost-effective, and have minimal negative impacts on the environment, especially for short-distance travel within the city. Businesses need to create and enhance a feature-rich e-scooter app to tap into this rapidly growing market.
If you’re planning to build your e-scooter application or want to upgrade your existing one, you should know that the eScooter app development company provides many user-friendly features for customers. In this blog, we will look into the necessary features of every e-scooter application in 2025 that can ensure a good user experience and be aligned with market demand.
Must Have Features in Escooter App
Here are some of the most important features that can help your escooter app to compete in the market.
1. User Registration and Profile Management
One of the first things any user will do when they open your e-scooter app is register and set up a profile. The registration process should be quick, simple, and secure. Users should be able to sign up using their email, phone number, or even social media accounts like Google or Facebook.
Once registered, users should be able to manage their profiles. This includes adding payment information, viewing ride history, and accessing any rewards or loyalty points. An easy-to-use profile management system enhances user engagement and satisfaction.
2. Real-Time GPS Location Tracking
A nearby e-scooter location-finding feature is a must for any e-scooter application. Real-time GPS tracking is the feature which allows users to find available scooters in their locality. Your application can show them the exact location of scooters by integrating the mapping services of Google Maps or Mapbox.
This feature also ensures users can track their rides in real-time. GPS integration helps both users and the admin to keep track of scooter location, making the entire rental process more efficient and secure.
3. Scooter Unlocking via Mobile App
After finding a scooter, the user needs to unlock it using his mobile application. There are two ways to do that: either by scanning a QR code or through Bluetooth. If he uses Bluetooth, the user can unlock the scooter just by approaching the scooter with his smartphone.
This feature improves the user experience since keys or physical tokens are no longer required. In addition, it enhances security because only registered users can unlock and use the scooters. To create an app that includes this feature, it’s essential to hire mobile app developers who specialize in developing user-friendly and robust e-scooter apps.
4. Smart Ride Tracking and Navigation
A key feature of any e-scooter app is smart ride tracking and navigation. The app should not only track the user’s route in real time but also provide turn-by-turn navigation to ensure they get to their destination easily.
Integrating navigation features into the app ensures a smooth and safe journey for users. It can also suggest the best routes, avoid traffic congestion, or recommend paths with fewer obstacles, making the ride enjoyable and efficient.
5. In-App Payment System
A seamless and secure payment system is a must for any e-scooter app. Users should be able to pay for their ride within the app using various payment methods such as credit or debit cards, mobile wallets (like PayPal or Apple Pay), or even cryptocurrencies.
The app should present clear pricing before the ride commences, including any taxes or other additional fees. A good payment gateway should be safe and reliable in order to assure a smooth transaction and win user trust.
6. Ride History and User Analytics
Users should be able to view their ride history within the app. This includes details like the duration, distance, cost of each ride, and even carbon emissions saved. This feature provides users with a quick overview of their past trips and helps them track their usage.
Furthermore, offering personalized analytics based on their ride history can help users make informed decisions about future trips. For example, you can suggest the best times to rent a scooter or offer loyalty rewards based on frequent usage.
7. Push Notifications
Push notifications are a great feature for keeping users engaged and informed about their rides. A user can be notified about the presence of nearby scooters, an upcoming booking, or an update on the status of the ride in which he is currently travelling.
The service can make use of notifications to run some promotions, give discounts, or announce something vital that might drive the users further into the services.
8. Real-Time Availability Updates of Rides and Scooters
Another critical feature is the real-time availability of rides and scooter status. The user should be informed if a scooter he or she is interested in is unavailable or if there are any issues with the scooter. This helps users make better decisions about when and where to rent an e-scooter.
It should automatically be taken out of the app’s list of available scooters if it requires maintenance or the battery is running low. Maintaining availability in well-maintained scooters is important to provide a service that can be relied on.
9. Admin Dashboard for Fleet Management
For proper management of your fleet of e-scooters, an efficient admin dashboard is necessary. An admin dashboard can help administrators keep track of important metrics such as the number of available scooters, location, battery levels, maintenance status, and more. This feature is valuable for operations insights and manages the fleet in a better manner.
With real-time fleet management tools, the admin can also address user issues quickly, manage ride pricing, and track performance. This is an essential feature for ensuring smooth operations and improving overall service.
10. Scooter Maintenance and Charging Alerts
Keeping your e-scooters in good condition is important for providing a high-quality service. The app should allow users to report issues with scooters, such as mechanical problems or low battery levels.
In addition, the app should alert the fleet management team automatically when any scooter requires maintenance or recharging. This ensures that all scooters are ready to use with minimum chances of dissatisfaction from the users.
11. Sustainability Features
As the world heads towards sustainability, your e-scooter app should also adopt these values. Carbon footprint tracking is one such feature that could help users realize the environmental implications of their ride.
By showing users how much CO2 they have saved by using an e-scooter instead of a car or other traditional means of transport, you can motivate them to keep using e-scooters for their daily commutes. You can also increase user engagement and loyalty through incentives, such as discounts or rewards, offered to eco-friendly riders.
12. Safety Features
The first thing on any transportation app is safety, and with e-scooters, it is more so. Your app should provide the users with all important safety features such as helmet recommendations, safety tips, and speed limits to keep them safe while riding.
Furthermore, incorporating an emergency contact feature in case of accidents or breakdowns can add the element of boosting the confidence of users and ensuring that they are safe.
Conclusion
As the e-scooter industry continues to grow, having a feature-rich app is crucial for staying competitive and providing a seamless user experience. From GPS tracking to payment integration and real-time ride management, these features will ensure your app stands out in the crowded market.
By incorporating these key features into your e-scooter app, you’ll not only attract more users but also ensure they have a safe, enjoyable, and convenient experience every time they use your service.
