By Alex Rivera
Hiring a domestic helper can be a life-changing decision, especially for busy families or individuals caring for elderly parents or young children. In Singapore, employing a domestic helper not only brings valuable support to your household but also comes with important responsibilities. From legal obligations to ethical considerations, there’s much to be aware of before bringing a helper into your home.
Let’s explore the key areas every employer in Singapore should understand before hiring a domestic helper.
- Understanding the Hiring Process
First things first, if you are hiring a foreign domestic worker (FDW) in Singapore, you’ll need to comply with the regulations set by the Ministry of Manpower (MOM). Only individuals who meet certain income criteria and are over 21 years old are eligible to hire a domestic helper.
There are two main routes to hire:
- Through a licensed employment agency – They handle most of the paperwork and screening.
- Direct hire – Usually for employers rehiring helpers they’ve worked with previously.
Regardless of the route, the employer must apply for a work permit for the helper, attend an Employer Orientation Programme (if hiring for the first time), and meet minimum accommodation standards.
- Duties and Expectations
Clearly defining the domestic helper’s duties helps avoid misunderstandings. While most helpers take care of general housework, cooking, and childcare, you should never assume. A written employment contract with a job scope, rest day arrangement, and other expectations ensures clarity for both parties.
It’s also essential to treat your helper with respect and dignity. The employer-helper relationship thrives on mutual trust and understanding.
- Salary, Rest Days, and Benefits
As of recent guidelines, domestic helpers in Singapore are entitled to:
- At least one rest day per week (which may be compensated if they choose to work on it)
- A monthly salary, which should meet or exceed the average market rate
- Prompt payment of salary, ideally through bank transfers for record-keeping
In addition, you should provide three meals a day, proper accommodation, and sufficient privacy. Employers are also responsible for medical care, which leads us to an important topic—insurance.
- Why Insurance is a Must
One of the most critical obligations of employing a domestic helper in Singapore is to provide proper insurance coverage. According to MOM regulations, employers must purchase:
- Medical insurance with a minimum coverage of S$15,000 per year
- Personal accident insurance with a minimum coverage of S$60,000
This protects both the helper and the employer from unexpected medical expenses or accidents that may occur during employment. Some policies also include hospitalisation coverage, repatriation expenses, and wage compensation.
When considering your options, it’s advisable to research and choose a comprehensive and reliable provider. Choosing the right domestic helper insurance in Singapore is more than a box to check—it’s a crucial step to ensure peace of mind for everyone involved.
- Settling In and Long-Term Support
The first few weeks are the most important for setting the tone of the employment relationship. Be patient as your helper adapts to your household routines, food, and expectations. A little guidance, a structured daily plan, and frequent communication can make a big difference.
Encouraging regular training and upskilling—such as cooking classes or caregiving workshops—can help your helper feel empowered and contribute more confidently.
- Handling Disputes or Problems
Like any working relationship, issues may arise. If you encounter miscommunication or conflict, try to address it calmly and constructively. Sometimes, cultural differences or unclear instructions are the root causes.
If issues persist, employers can seek help from the employment agency, mediation services, or MOM’s helplines. Termination of employment should always follow legal procedures, including notifying MOM and making proper repatriation arrangements.
- Renewal or Rehiring
As the employment term comes to an end, you have the option to renew the contract or let it expire. If your helper has been a great fit, renewing the contract with added incentives or increased salary is a good way to show appreciation.
If you choose not to continue, be respectful and give ample notice, allowing the helper time to prepare and make decisions for her future.
Final Thoughts
Hiring a domestic helper in Singapore is a commitment that goes beyond just providing a salary. It involves legal, financial, and human responsibilities that ensure the wellbeing of someone living and working in your home.
From choosing the right agency to selecting comprehensive domestic helper insurance in Singapore, every step should be taken with thoughtfulness and respect. A supportive and fair environment not only helps the helper feel valued but also leads to a more harmonious household for you and your family.
About the Author: Alex is a long-time journalist for NewsWatch, using his expertise to explain to readers how technology is reshaping society beyond mere gadgets and algorithms. His reporting cuts through industry hype to reveal the human stories behind technical innovations, offering readers a thoughtful perspective on where our digital future is heading.
