Crypto casinos have seen a rise in users over the past few years, especially with cryptocurrency becoming easily accessible to everybody anywhere in the world. Like regular, land-based casinos, these operate similarly with one exception; they are limitless in the value they can provide to their clients. From welcome bonuses, reward schemes, connectivity, and customer support, these casinos have reached a new height in the customer experience landscape. Three casinos in particular; BC.Game, Cloudbet and ONWIN have constantly surpassed the user experience expectations and are benchmarking what the customer experience journey should be.
There are a few all-important factors when using an online casino that every seasoned gambler looks for; bonuses, game quality and selection, customer support, accepted payment methods, and security. These create an exciting and comfortable space for the users and encourage them to repeat customers.
BC.Game Moving Forward
BC.Game check every box in the holistic experience. With its wide variety of games, a plethora of payment methods, incredible bonuses, and robust customer service, this site should be on your list.
The site has promotions and bonuses ranging from daily to weekly bonuses, including lucky prizes and letting customers earn higher rewards by staking the site’s native coin. This not only encourages players to use a cryptocurrency which contributes to their security when using the site.
The site has over 500 live casino games that retain the spirit of a traditional casino table but give users bigger rewards. In addition, its sports betting section has a selection of sports and esports options that provides a centralized platform for users to bet on their favorite sports in a secure environment without using multiple platforms for different sports.
The largest value that this platform offers is in its payment methods, which span over 100 in both fiat and crypto options. This contributes to its accessibility, and players benefit more because they are not limited in how they deposit and withdraw their money, as some currencies are not compatible with online casinos.
Its customer service is available in a variety of languages, and users can reach the support team through a range of channels, including email, live chat, and Telegram. In addition, some features combat under-aged gambling and gambling addiction.
Cloudbet Reaching For The Stars
The usability of Cloudbet is great. Their website has an excellent user experience through its easy-to-navigate interface that makes the customer journey enjoyable, and the speed of the website is beyond satisfactory.
Their casino has a wide selection of traditional games that include Slots, Poker, Blackjack, and Roulette. This encourages the user to expand their skill set and knowledge in the casino. Additionally, the site has invested heavily in providing the highest quality gaming experience to its users by rewarding them with excellent graphics and great payouts.
The site displays its advanced security by only accepting crypto payment, which is rewarding to the customer because they get a sense of security and anonymity, which also limits their risk of identity theft and leakage of information. The bonus offered by the site gives users a chance to quadruple their initial investment through Cloudbet, awarding them up to 5 bitcoin.
Their customer service is accessible through email or a live chat, and both of these provide the utmost convenience because of the quick response times and availability of their customer support staff.
ONWIN Creates Winners
ONWIN is a fairly new site to the market, but it continues to check all the boxes for excellent customer experience, from exclusively crypto-focused procedures to customer support, promotions, and security.
The wide casino selection of both mobile games and traditional table games gives users the experience of both a classic casino experience and a new-aged gambling experience. It allows players to diversify their expertise and expand their knowledge into newer versions of older games and also take advantage of learning something new.
The site greatly encourages its users to play with crypto through its crypto-focused bonuses that can be availed by users depositing any of the 8 accepted cryptocurrencies. In addition, there is a wide variety of bonuses that come with the Live Casino (up to $380), Bingo ( up to $47), and Slots, altogether providing great incentives and financial support for new users or play money for experienced players.
Furthermore, encouraging playing with crypto enhances the users’ safety on the site by making it 100% anonymous and secure, which means that players can enjoy the site without being concerned about their information being stolen.
The customer support surpasses that of any other site as not only are there email and live chat methods, but the site is also very accommodating to new users by providing information on rules and regulations on different games, as well as other key factors like deposits and withdrawals, dispute resolution and methods. In addition, it also has a self-exclusion feature that combats gambling addiction and underage gambling.
Final Thoughts
Online casinos’ truly holistic approach is not only about what they can offer their clients on the surface – like their rewards – but also what they can do for them in the spaces between games and rewards, which is where the real value is. It is about creating a space where everyone can feel like a winner, and also focusing on protecting their clients.
For more information, please visit:
Website: Onwin.com
Telegram: https://t.me/on_win
Twitter: https://twitter.com/_OnWin_
