Biz Report
Cummins Engines is a global leader in the diesel engine market. With four main business segments including Engines, Power Systems, Components Business, and Distribution, they provide products and services to customers in over 190 countries. One such service they provide that dramatically reduces the customer’s TCO or Total Cost of Ownership is called Connected Solutions.
Connected Solutions is a full spectrum customer support network that uses the latest technology to asses and diagnose mechanical problems well beyond just the engine. Through the use of their trademarked Connected Diagnostics system they are able to remotely analyze engine system data with expert guidance and transform that into information that can help empower the customer to make quick decisions. Once they’ve isolated exactly what’s going on they can recommend solutions to the customer through a choice of Fleet Management Software, Data Integration Systems, or simply via e-mail notifications. Think of what this would mean for trucking companies employing a whole fleet of trucks.
Now, there’s even a mobile app for Cummins Connected Diagnostics. Through the app, customers can view notifications about their engine fault including what the probable root cause is and what they can do about it.
“Connected Diagnostics™ is just the first app in an exciting new suite of advanced features that will use the connection from your engine to Cummins to create value for you. Additional apps for electronic engine management are in development right now that will improve your equipment uptime and make your operation more efficient.”
For more information on Cummins Connected Solutions head to their website at cumminsengines.com/connected-diagnostics.
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