Five years after the launch of their award-winning customer success software, Custify has taken their unique insight into business, and how they grow companies through customer success and distilled it all in their new eBook – The Essential Guide to an Outstanding Customer Success Strategy. This customer success software helps you improve customer visibility, onboarding, and helps to reach out at the right time, with the right message. Customer success goes well beyond account management. It helps businesses to understand the user experience throughout their life cycle, so they can improve it. Also, customer success identifies and predicts problems and therefore helps improve your product and your business strategy.
Customer success goes well beyond account management. It helps businesses to understand the user experience throughout their life cycle, so they can improve it. Also, customer success identifies and predicts problems and therefore helps improve your product and your business strategy. In order to do this well, our customers look for a dedicated software, because multiple tools and spreadsheets just don’t scale. It’s the only platform built from the ground up to put the customer success manager in the center. Our experience and proven features, help growing businesses to scale their customer success operations.
Our clients see improved retention rates, better onboarding experience, and due to automation, a massive increase in productivity. We believe every company should practice customer success. What is customer health? What metrics to use? How to prevention? How does CS work with sales and support? Now, those are just a few issues we see companies facing every day. We have put all the knowledge that we’ve gained in the last years, in this guide, and we wanna share it with everyone
Custify believes that customer success is essential for your business to grow. With their software and this e-book, your company can get started today.
Find out more by heading on over to custify.com now.
