When you need help with your cell phone bill, your bank account, or booking travel reservations, you head to the company’s website. And more often than not, you have a message conversation with a customer service rep that gets you exactly what you need. But did you know that the rep is an artificial intelligence virtual assistant created specifically for that company?
There are so many innovations that come along constantly. What Creative Virtual has tried to work towards is keeping a product open that can always be adaptive to new ways in which consumers want to engage with their brand.
Whether that means ordering products through Alexa or checking account balances through Google Home or texting your company through your phone and getting automated solutions, Creative Virtual stays open to whatever that new channel is that comes along. With these efforts, you can continue to leverage all the incredible work that these new channels have already been doing.
Creative Virtual is focused in on making sure that customer experience for the companies they work for is beyond satisfactory. Essentially, Creative Virtual aims to lower the level of effort that customers go through to get answers to their questions.
Creative Virtual provides the following:
- Customer experience
- Analyst report
- 5-point checklist
- Live Demo
Creative Virtual has experts in all their technology verticals or industry sectors. They’re having conversations with their clients about their business objectives that are well beyond artificial intelligence solutions or chatbots.
For more information on V Person or the work Creative Virtual is involved in, visit creativevirtual.com today.