Phone conversations compose a challenge for those with hearing loss. Fortunately, Caption Mate is a free app that transcribes phone conversations in real-time allowing users to read everything that is being said as it happens. For the sake of privacy and not using a third party person on the phone, Caption Mate uses Automatic Speech recognition or ASR. It supports over 100 languages and allows users to add custom word lists for increased accuracy.

There’s a need for Caption Mate because there are a lot of people with hearing loss who struggle in their work and everyday lives, and on the telephone and Caption Mate provides an easy way to read what the other person is saying. What makes Caption Mate so unique is, number one, the speed and accuracy of the captions. Caption Mate’s mission is to help people with hearing loss maintain their telephone independence.

If you need assistance at any time the On-Call support team is available for one-on-one help. Learn more by visiting